Returns & Exchanges
We want you to love your JOAH BROWN pieces, but if you are not completely satisfied, we accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of delivery.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Choose Your Method
Select whether you would like to receive an exchange, store credit, or a refund to your original payment method.
Print and Pack
Download your prepaid shipping label, securely pack your items in their original packaging, and drop the package off at any authorized carrier location.
Processing and Refund
Once our warehouse receives and inspects your return, please allow 5-7 business days for your refund or exchange to be processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing